Terms and Conditions

The Great Giraffe Company SL – TERMS & CONDITIONS

These terms of business apply to properties listed for sale with The Great Giraffe Company SL

1. The agency commission will be calculated according to the eventual selling price agreed. 

Charges are as follows:

4% plus IVA subject to a minimum fee of €5,950 plus IVA

2. You will be liable to make payment to us, in addition to any costs or charges agreed, if at any time the sale of the property takes place with a purchaser introduced by us during the period of our agency, or with whom we had negotiations about the property during that period, or with a purchaser introduced privately, or by another agent during our exclusive agency period. The commission will be due on signing of a private purchase agreement by both parties, however The Great Giraffe Company SL are normally happy to wait until completion of the transaction provided that you instruct your solicitor to pay our fees out of the proceeds of sale and that completion take place within a reasonable amount of time from signing the purchase agreement. Our commission charge is inclusive of all fees and expenses except where you specifically authorise us to carry out expenditure in respect of, for example, national advertising. If this payment is not received within seven working days from legal completion, we reserve the right to charge interest at 3% above the prevailing Bankia base rate due from completion. In addition should our fee require collection proceedings, legal costs may be added.

3. We will erect a For Sale’ board at the property (where possible). 

4. We intend to offer prospective purchasers mortgage and financial advice we will also offer vendors financial advice.  This will include passing your personal contact details to banks, solicitors and currency exchange companies to help offer the buyer and vendor a better service. We do not take commissions from solicitors or banks In some cases a commission may be earned from currency exchange companies.

5. The Great Giraffe Company SL cannot accept responsibility for the maintenance or repairs of unoccupied properties for sale unless also appointed to manage the property.

6. The property will be marketed at the agreed price plus taxes. The agreed price does not represent a valuation. We will endeavour to ensure that the vendor receives the best price possible. Details of the property contents included in the sale will be included in the property particulars.

7. When a sale is agreed on the property a non refundable deposit of €5,000 will be taken by us from the proposed purchaser. Should the purchasers withdraw from the sale you will retain all of the deposit as long as there is no legal reason you should not do so.

8. Discounts on our commission cannot be combined. Only one discount off our standard fee of 4% + IVA (minimum €5,950 +IVA) will be applied. 




Effective date: October 08, 2020
The Great Giraffe Company SL (“us”, “we”, or “our”) operates the http://www.soldbygiraffe.com website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from http://www.soldbygiraffe.com


We collect several different types of information for various purposes to provide and improve our Service to you.



While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data


We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.


We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.


The Great Giraffe Company SL uses the collected data for various purposes:
  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues
  • If you are selling your property with us or buying a property with us we will pass your personal details to solicitors, banks and currency companies during the buying/selling process


Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Spain and choose to provide information to us, please note that we transfer the data, including Personal Data, to Spain and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
The Great Giraffe Company SL will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.



The Great Giraffe Company SL may disclose your Personal Data in the good faith belief that such action is necessary to:
  • To comply with a legal obligation
  • To protect and defend the rights or property of The The Great Giraffe Company SL
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability


The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.


We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to monitor and analyze the use of our Service.
  • Google AnalyticsGoogle Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en


Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.


Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.


We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


If you have any questions about this Privacy Policy, please contact us:

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